Shipping policy

🔹 Shipping Policy

Shipping Policy – Aven

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Estimated Delivery Times

  • United Kingdom: 3–7 business days
  • International: 7–15 business days

Delivery estimates are provided for guidance only and may vary.

Shipping Costs

Shipping costs are calculated and displayed during checkout.

Customs & Import Charges

International orders may be subject to customs duties, taxes, or import fees required by the destination country. These charges are the customer's responsibility.

Shipping Delays

Aven is not responsible for delays caused by shipping carriers, customs procedures, or events beyond our reasonable control.

Lost or Damaged Orders

If your order is lost or arrives damaged, please contact storekaxen@proton.me as soon as possible.