Shipping policy
🔹 Shipping Policy
Shipping Policy – Aven
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Estimated Delivery Times
- United Kingdom: 3–7 business days
- International: 7–15 business days
Delivery estimates are provided for guidance only and may vary.
Shipping Costs
Shipping costs are calculated and displayed during checkout.
Customs & Import Charges
International orders may be subject to customs duties, taxes, or import fees required by the destination country. These charges are the customer's responsibility.
Shipping Delays
Aven is not responsible for delays caused by shipping carriers, customs procedures, or events beyond our reasonable control.
Lost or Damaged Orders
If your order is lost or arrives damaged, please contact storekaxen@proton.me as soon as possible.